Privacy Policy — Propane Alliance

Template draft. Have a licensed attorney review and complete the bracketed items (legal entity name, state, contact) before relying on this document.

This Privacy Policy explains how [Legal Entity Name] ("Propane Alliance," "we," "us") collects, uses, and shares information when you use propanealliance.com or become a member.

1. Information we collect

Information you provide: name, email, phone, service address, account type, and details you submit through our forms (membership applications, contact, waitlist, supplier inquiries).
Service information: propane usage and delivery details needed to provide membership, which may be shared with our regional supplier partner to fulfill service.
Automatically collected: standard web/analytics data such as IP address, device, and pages viewed.

2. How we use it

To enroll you, confirm service availability, and provide member support.
To coordinate delivery and field service with our regional supplier partner.
To bill membership fees and communicate about your account.
To improve our website and services, and (with your consent where required) to send marketing.

3. How we share it

We share your information with: (a) the vetted regional propane supplier partner serving your area, to provide delivery and field service; (b) service providers who help us operate (payment processing, CRM, email, hosting); and (c) as required by law. We do not sell your personal information.

4. Your choices

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing at any time, by contacting us at hello@propanealliance.com. Depending on your state (e.g., California), you may have additional rights.

5. Data security & retention

We use reasonable safeguards to protect your information and retain it only as long as needed to provide the service and meet legal obligations.

6. Children

Our services are not directed to children under 13, and we do not knowingly collect their information.

7. Changes

We may update this policy and will post the new effective date here.

8. Contact

[Legal Entity Name], [Mailing Address] · hello@propanealliance.com · (530) 555-1234